FAQs

All your questions answered

Frequently Asked Questions

Below are the questions we get asked more than others. If your question isn’t covered here just drop us an email or give us a call.

  • Who operates the Canberra Amazing Race?

    The Canberra Amazing Race is operated by Australia’s leading team building activities supplier, Tailored Team Building. We offer a huge range of team bonding events, of which the Corporate Amazing Race is the best seller.

    We operate Corporate Amazing Race Australia wide, so if are you having a conference or retreat somewhere outside of Canberra, don’t worry – get in touch & we will design & plan out a great Amazing Race for you & your team.

  • Do you work with Private Groups?

    Yes absolutely!

    We love working with private groups to make their special occasion even more unique. The Amazing Race is a great way to celebrate a special birthday, hens/bucks party & everything in between.

    One of the main differences between Tailored Team Building & other team bonding companies is that we offer a zoom chat with you prior to your event so we can plan out the perfect event for you & your team.

    For more information and our enquiry form

  • What are the Start Times?

    We are completely flexible with the start & finish times, however we do recommend the latest start time as 3pm if possible. For safety reasons (and its more fun while you can see) we usually recommend finishing your race prior to the sun setting if possible.

  • What should we wear?

    We strongly recommend that teams wear comfortable clothing & footwear. Our courses cover approximately 3-6kms each so we encourage people to be comfortable. We also recommend that teams leave handbags & personal items at their office as we are unable to leave them at the start of the race.

  • Can we dress up?

    ABSOLUTELY!

    We love it (and encourage it) teams to dress up. We generally use colours to determine the different teams, we would be happy to send through the list of colours for you race prior to your start so you can tell the teams the colours to dress up in.

  • Can you handle a large group?

    We cater for all sized groups, from 2 people to 500+ people….in fact why stop there….

    To date we have designed & hosted the Amazing Race for groups well over 400 people. So, no matter what group size you have get in touch & we we design the perfect team bonding event.

  • Do we need to be super fit?

    The Amazing Race is designed for all walks of life to complete, so you don’t need to be an Olympic athlete to complete our courses. Most of our courses are approximately 5-7kms in total, and are broken up with checkpoints. So as long as you can comfortably walk then you can complete the Amazing Race!

    During our zoom sessions, we do get to know your team as much as possible, including their general fitness levels so we can plan out the perfect Amazing Race to make sure everyone is comfortable & most importantly enjoys their team building experience.

  • Can I choose the start and finish points?

    Of course! At Tailored Team Building we understand that each team is different, therefore every Amazing Race is different. We can completely customise an Amazing Race for your team, including the start & finish locations. We are also able to brief the teams in your office / conference centre if you prefer.

  • What happens if the weather is bad?

    We totally understand that mother nature is quite unpredictable! In most cases, in light rain we can still continue with the Amazing Race & have everyone bring along an umbrella / light rain jacket. However, if this doesn’t suit your team then we do have a couple of options;

    1. We can look at postponing your Amazing Race event to another suitable date
    2. We can try & secure a suitable indoor venue (subject to availability of course) & host a Game Show style event instead
  • How do you ensure the group is safe?

    Safety of participants is of paramount importance. Our hosts carry compact first aid kits. We also ask the teams to stay together at all times and take care of each other.

    All checkpoints are hosted by us and teams have a mobile number for any problems that arise. Before heading off, our hosts ask for a contact number for each team.

  • How do I book and pay?

    You book via a confirmation email with your chosen event, date, numbers, venue and timing included, plus your company details for invoicing purposes.

    Upon receiving this confirmation of your event we will invoice a 20% holding deposit due immediately. 9-10 days out from the event you will be invoiced the balance which is due on the day after the event.

    We accept direct debit payments or credit cards, via our secure Xero / Stripe payment facility. We take AMEX, Mastercard and Visa.

  • What are your cancellation terms?

    The 20% deposit is non-refundable, however we do use this as a credit towards a future Tailored Team Building event.

    You are welcome to transfer this credit to any of our Tailored Team Building events.

  • Are you insured?

    Canberra Amazing Race’s parent company, Tailored Team Building carries a $20 million Public Liability insurance. During the race participants are covered by their own WorkCover provisions.

  • Can you handle participants with disabilities?

    Absolutely!

    We work closely with you to get to know your team which will enable us to design & plan the perfect Amazing Race for you. Most of our courses are wheelchair friendly already, otherwise we are more than happy to design a new course to suit everyone’s needs as required.